Job Description

National Treasury Employees Union

Web Designer

Based in Washington, DC
(hybrid)

Salary: $106,495 to $138,444
Bargaining/Non-Bargaining: Bargaining
Management/Non-Management: Non-Management
Location: NTEU National Headquarters, Washington, D.C. (Hybrid)
Deadline to Apply: April 26, 2026

The National Treasury Employees Union (NTEU) is the nation’s largest independent union of federal employees, representing 150,000 workers in 38 federal agencies and departments. NTEU is the voice of the federal workforce on Capitol Hill, in the courts, at bargaining tables, and in the media. We fight for fair pay and benefits, improved working conditions, and other issues that affect the working lives of federal employees.

There is a vacancy for a Web Designer in the Communications and Public Relations department. The Web Designer is responsible for the daily content management, strategic planning, and maintenance of the union’s primary source of information for members, nonmembers, leaders, and staff. The role works in collaboration with writers, designers, editors, and numerous content providers—in a fast-paced environment with ever-changing priorities—to assist NTEU in growing, becoming more efficient, and fulfilling its mission:

To organize federal employees to work together to ensure that 
every federal employee is treated with dignity and respect.

NTEU places a high value on diversity of experiences and perspectives and encourages applications from all qualified individuals from all ethnic and racial backgrounds, veterans, LGBTQ+ individuals, and persons with disabilities.

Essential Duties and Responsibilities
The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties, and/or skills required. Other duties may be assigned.

• Under the supervision of the Deputy Director, Creative, conceive and execute new strategies and tactics to better engage NTEU audience members.
• Design and update website pages, closely adhering to style guidelines.
• Oversee day-to-day maintenance to ensure website is updated and accurate.
• Perform regular content audits to make sure dated content is removed or archived.
• Ensure SEO best practices are followed.
• Work with external web developers and internal IT department to ensure website platform and security updates are maintained on a timely basis.
• Collaborate with writers, editors, and designers to create compelling branded graphics.
• Track, compile, analyze and report on website metrics and performance data.
• Establish and oversee website accessibility standards for WCAG and 508 compliances.
• Perform user testing and usage analyses to determine effectiveness and usability.
• Gather, analyze, and document user feedback to locate and resolve problems.
• Recommend website improvements and support processes.
• Collaborate closely with Communications and Public Relations Department staff to update and maintain NTEU app.

Qualifications

• Five to eight years of relevant work experience.
• Demonstrated knowledge of design techniques, tools, principles involved in website design and maintenance, SEO, and best practices.
• Open Source, HTML, and CSS.
• Sitecore helpful, but not required.
• Adobe Creative Suite: Dreamweaver, Acrobat, and Photoshop.
• Microsoft 365.
• Good visual design sense.
• Ability to analyze information and evaluate results for effective problem solving.
• Working knowledge of writing best practices and copyediting, specifically for the web.
• Ability to identify strengths and weaknesses of problems and solutions.
• Effective communicator able to provide information to supervisors and co-workers by Teams (calls and chat), email, phone, written, and in person.
• Knowledge of and implementation of Section 508 of the Rehabilitation Act and WCAG standards.

Personal Qualities of Top Candidates

• Equity: Prioritizing fairness in employment practices, working conditions, and treatment; advocating for equitable opportunities and diversity in all forms; and demanding respect and dignity for all federal employees.
• Safety and Health: Ensuring workplaces provide safe and healthy spaces for all federal workers.
• Community: Fostering a sense of community and solidarity through expression of common interests, mutual support, and united effort toward achievement of goals.
• Commitment and Responsibility: Focusing on understanding federal workers’ needs and obstacles; taking responsibility for members’ welfare; and being passionate about advocating fiercely for workers’ rights and well-being.
• Honesty and Integrity: Exemplifying professional, transparent, and ethical conduct in all dealings, at all times.
• Leadership: Employing decisive decision-making; motivating, coaching, empowering, and encouraging staff; showing empathy and humility; and challenging others to excel despite obstacles and demands.
• Problem-Solving: Approaching work by embracing creativity; seeing challenges as opportunities; and taking initiative to explore issues and find innovative solutions.
• Teamwork: Increasing the effectiveness of teams through collaboration, constant learning, and supporting others; and being committed to learning from others.
• Dependability: Consistently delivering with high quality under tight deadlines; successfully managing work using strong organizational skills; and exemplifying ability to manage multiple priorities.
• Emotional intelligence: Having high emotional intelligence which translates into strong collaborations and relationships with members, national and local chapter leaders, and NTEU staff.
• Communication: Communicating clearly and compellingly with diverse stakeholders in both oral and written forms; and anticipating and responding to customer needs in a courteous manner.

How to Apply
Qualified individuals should submit a letter of interest and résumé by mail or email by close of business on April 26, 2026 to: 

Jana Woods-Jefferson
Director of Human Resources
National Treasury Employees Union
800 K Street, NW
Suite 1000
Washington, DC 20001
Jana.Woods-Jefferson@nteu.org

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