Job Description

Krieger Ford is hiring a Pickup & Delivery Driver to support our Ford Pickup & Delivery Program. This position is responsible for safely picking up and delivering customer vehicles while providing a professional, customer-focused experience from start to finish.

The Pickup & Delivery Driver plays an important role in supporting our Service Department by helping customers receive convenient vehicle pick-up and delivery service. This role requires safe driving habits, strong communication skills, reliability, and the ability to represent Krieger Ford in a professional manner while interacting with customers and team members.

This position is a great fit for someone who enjoys driving, staying active, working independently, and providing excellent customer service while supporting a respected local dealership.

What You'll Do

As a Pickup & Delivery Driver, you will be responsible for safely transporting customer vehicles, communicating with customers and staff, and supporting the daily operations of the Ford Pickup & Delivery Program.

• Pick up and deliver customer vehicles safely, professionally, and on time.
• Communicate professionally with customers, service advisors, managers, and dealership staff regarding pick-up and delivery details.
• Complete basic vehicle inspections before and after transport, including checking for visible damage, mileage, fuel level, and general vehicle condition as needed.
• Follow all traffic laws, dealership procedures, customer handling expectations, and safety guidelines at all times.
• Safely operate cars, trucks, SUVs, and manual transmission vehicles when needed.
• Confirm customer information, delivery location, vehicle details, appointment timing, and any special instructions before leaving the dealership.
• Maintain communication with the Service Department regarding vehicle status, timing, route changes, delays, or customer concerns.
• Provide a professional and positive customer experience during each pick-up and delivery interaction.
• Represent Krieger Ford with a professional appearance, courteous attitude, and strong customer-first mindset.
• Help ensure customer vehicles are handled with care and returned in the same condition they were received.
• Assist with general service department support duties when not completing pick-ups or deliveries.
• Perform all other duties as assigned.

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