Job Description

This is not a typical visual design role. We’re seeking a curious and ambitious Lead Conceptual Designer who can help us push boundaries and set new standards for what exceptional design means in the AI era. You will deliver game-changing design for the likes of Google, Snap, BBC, as well as innovative start-ups and challenger brands, whilst helping us lead the industry in AI-native design. 

You’ll be shaping a range of customer surfaces—from marketing platforms and products to next-generation, multimodal, and agentic experiences—translating complex business challenges into simple, human-first solutions. From concept to delivery, you’ll combine design thinking, craft, collaboration, and commercial impact to create work that is visionary, award-winning, and outcome-driven.

Above all, you’re an awesome human who loves being surrounded by — and collaborating with — smart, talented folks in a fun, fast-paced environment. If that sounds like you, reach out and show us what you’ve got.

• Lead creative direction and design beautiful, adaptive and intelligent experiences - translating complex business problems and goals into bold, differentiated ideas
• Create world-class client-facing deliverables with a focus on UI design, AI-driven interaction patterns, responsive frameworks, prototypes, and visual design systems that span digital products, AI interfaces and agentic services, across devices such as desktops, mobile devices, wearables, and embedded surfaces
• Inspire stakeholders through compelling storytelling and thought leadership
• Craft high-quality concepts, visuals, UI, and prototypes across digital products, AI interfaces and agentic services.
• Create compelling presentations, present your work, and communicate thought and reasoning behind it to all audiences
• Collaborate fluidly with UX designers, strategists, engineers, data scientists, and copywriters.
• Mentor other designers and foster a culture of creativity, inclusivity, and continuous AI upskilling.

Requirements

• Creative Visionary – Track record of award-winning conceptual design, from vision through delivery.
• Commercially Sharp – Understands that customers buy outcomes, not outputs, and can design to drive business value.
• AI-Curious – Curiosity in AI creative tools, workflows, and optimisation
• AI-Native Mindset – Confident designing for intelligent, adaptive, and context-aware systems. Comfortable with LLMs, model orchestration, and multimodal interaction patterns.
• Design Thinker – Applies structured, user-centred thinking to solve business and human challenges.
• Hands-On Designer – Mastery of Figma, prototyping, and visual design systems. Motion design is a strong plus.
• Storyteller – Inspires through visual storytelling, with strong client-facing presentation skills.
• Collaborator – Works fluidly across disciplines, building trust at C-suite level and energising cross-functional teams.
• Taste & Craft – Exceptional eye for typography, layout, color, and hierarchy across platforms.

Skills & Competencies

• Deep experience in digital/interactive design (8+ years, agency or in-house).
• Strong understanding of AI concepts, including conversational surfaces, multimodal interfaces, agentic systems, and responsible AI.
• Proven ability to translate business challenges into human-first, commercially valuable design.
• Ability to direct your vision to members of the design team: verbally, and in documentation/digitally
• Experience leading pitches and inspiring clients with visionary yet credible design solutions.
• Portfolio that showcases
• Conceptual and creative thinking - concepting, rapid prototyping, human-first problem solving 
• Design exploration for AI and Emerging Tech - LLMs, multimodal interfaces, agentic workflows and responsible AI exploration
• Motion design capabilities
• Data visualisation, layout design visual hierarchy, use of colour and typography across platforms (online, screen, mobile etc)
• Knowledge of accessibility standards (WCAG) and localisation best practices.

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