Job Description

JOB DESCRIPTION

Under the direct supervision of the Program Director, the Project Coordinator supports the delivery, coordination, and tracking of a no-cost technical assistance program designed to help small businesses access government contracting opportunities. This role ensures smooth program operations, effective client engagement, and timely execution of workshops, one-on-one advising, and partner activities. The ideal candidate is organized, proactive, and passionate about helping businesses navigate procurement processes.

The IL APEX Accelerator is managed by the Department of Commerce and Economic Development (DCEO) and is funded by the United States Department of Defense (DoD).

REPORTS TO: Director of the IL APEX Accelerator (APEX) at the Illinois Hispanic Chamber of Commerce (IHCC)

Key Responsibilities:

Program Coordination and Operations

● Serve as the primary point of contact for clients, responding to inquiries and scheduling advising sessions.
● Maintain program calendars, outreach timelines, and activity trackers.
● Support the creation, distribution, and translation (if applicable) of program materials, forms, and resources.
● Track client progress, follow-up needs, and service delivery timelines.
● Assist Program Director with daily program functions

Workshops and Events

● Assist with planning, logistics, and execution of workshops, training, and outreach events.
● Manage event registration, attendance tracking, materials, and on-site setup.
● Assist as needed during program and host center events
● Participate in outreach events to share resources, identify potential clients, and expand program footprint

Client Support

● Prepare status updates and follow-up communications to ensure continued engagement.
● Maintain accurate records of client interactions, services delivered, and milestones in CRM
● Engage in continuous professional development to strengthen the ability to provide tailored technical assistance to clients in virtual and in-person settings

Requirements

● Bachelor’s degree business administration, public administration, or related fields.
● At least 2 years of experience working with small businesses, government programs, or technical assistance preferred.
● Strong organizational skills, attention to detail, and ability to multitask.
● Excellent communication skills.
● Ability to work with diverse communities and stakeholders.

We Offer You:

A competitive total benefits package and tremendous potential with a growing mission-focused organization. IHCC offers a hybrid working model of 1 day a week working from home and 4 in the office. IHCC offers a full package of benefits, including 401K, paid vacation, life insurance, and health insurance, paid time off (PTO), among other benefits. Our main office is located in downtown Chicago on the Magnificent Mile.

Salary range: $62-$65,000, depending on experience.

About the IHCC

Founded in 1990, the Illinois Hispanic Chamber of Commerce (IHCC) is the leading Hispanic chamber in the Midwest and the third largest, most active, and most respected Hispanic chambers of commerce in the country. IHCC works with business owners, providing strategic services designed to help all businesses thrive, grow, and succeed.

How to Apply:

To apply, please submit a cover letter and resume by email to:
Alejandra Natera
Illinois Hispanic Chamber of Commerce
Director of Illinois APEX Accelerator at IHCC
E-mail: anatera@ihccbusiness.net

Pay: $62,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

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