Job Description

HRE Office Assistant - Human Resources Technical Assistant

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HRE Office Assistant - Human Resources Technical Assistant

Salary

$35,963.20 - $60,174.40 Annually

Location

Des Moines - 50313 - Polk County, IA

Job Type

Full-time

Job Number

26-02732

Agency

005 Department of Administrative Services

Opening Date

04/08/2026

Closing Date

4/19/2026 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

idoe.hr@iowa.gov

To Apply

Applicants are encouraged to attach a resume and cover letter to their NeoGov application

• Description

• Benefits

• Questions

Job Description

About Us:

The Department of Administrative Services- Human Resources Enterprise (DAS-HRE) is a dedicated team responsible for ensuring we have the right talent, tools, and processes to help the State of Iowa achieve its goals. The Human Resources Enterprise provides comprehensive human resources services to state government agencies.

Position Overview:

Join our team as our HRE Office Assistant and help support the workforce that serves Iowans every day. In this customer service-focused role, you'll be a key first point of contact for responding to HRE related questions via phone or email, working with state agencies by managing the employee badging process, and providing administrative support that keeps operations running smoothly. Your work plays a vital role in creating a positive, responsive experience to the public and for employees across the state.

Responsibilities are as follows, with additional duties as assigned:

• Maintain working knowledge of all HRE operations and services; be prepared to answer the inquiry or refer to the proper HR staff member. Monitor the HRE customer service inbox.

• Creates employment badges and manages the software system to maintain door access for all Capitol Complex buildings, as well as assigned parking spaces for capitol complex.

• Receive and process mail and deliveries for HRE.

• Greet customers at the front desk, receive visitors, and allow access to HRE training rooms as necessary.

Hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, in-person

At the State of Iowa, we are committed to your well-being. As a valued team member, you'll enjoy a comprehensive benefits package that includes:

• Paid Time Off:Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.

• Great Benefits:Excellent Health, Dental, and Vision Insurance Options and FSAs.

• Retirement Plan:IPERS Retirement package and an option for a deferred compensation plan.

• Life Insurance:Free Life Insurance.

• Support:Employee Assistance Programs and Employee Discount Programs.

To learn more about the benefits of working with the State of Iowa, visit our benefits webpage. (

Thank you for considering a career with us!

If you are a driven professional seeking to make a meaningful impact in state government and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and potentially welcoming you to our team!

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit .

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

• Two years of full-time work experience performing administrative support work.

• A total of two years of education and/or full-time experience (as described in number one), where 30 semester hours of accredited post-high school course work equals one year of full-time experience.

• Current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area.

For additional information, please click on thislink to view the job description. ( and\ pay/JobClassDescriptions/HumanResourcesTechnicalAssistant-00770.pdf)

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset - our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator ( .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS ( .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us - Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here ( to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

• Yes - I understand and agree.

• No

  02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  03

Do you have two years of full-time work experience performing administrative support work?

• Yes

• No

  04

Do you have a total of two years of post high school education and/or full-time experience performing administrative support work? 30 semester hours of accredited post-high school course work equals one year of full-time experience.

• Yes

• No

  05

Are you a current permanent State of Iowa employee executive branch employee? IF YES - Do you have current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area?

• I am a current permanent State of Iowa employee executive branch employee and have current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area.

• I am not a current permanent State of Iowa employee executive branch employee

• I am a current permanent State of Iowa employee executive branch employee BUT DO NOT have current, continuous experience in the state executive branch that includes experience equal to one year of full-time administrative support work in a human resources-related program area.

  06

How many years of full-time work experience do you have serving as an initial point of contact for guests -greeting/responding to questions and providing information?

• One year or more

• Less than one year

• No experience in this area

  07

How many years of full-time work experience do you have answering a general phone line - routing calls accordingly and responding to basic questions?

• One year or more

• Less than one year

• No experience in this area

  08

How many years of full-time work experience do you have utilizing Google or Microsoft products such as Gmail, Outlook, Google Docs, Word, Excel for - completing basic functions like drafting documents, saving documents and attaching documents to emails, etc.?

• One year or more

• Less than one year

• No experience in this area

  09

How many years of experience do you have processing mail for an employer?

• One year or more

• Less than one year

• No experience in this area

  10

How many years of full-time work experience do you have explaining policies/procedures of an employer to customers?

• One year or more

• Less than one year

• No experience in this area

  11

How many years of full-time work experience do you have performing administrative support work?

• Three years or more

• Two years to less than three years

• One year to less than two years

• Less than one year

• No experience in this area

  12

How many years of full-time experience do you have performing administrative support work IN the state executive branch (as a State of Iowa employee)

• One year or more

• Less than one year

• No experience as a State of Iowa employee

  13

Do you have experience utilizing building access software systems?

• Yes

• No

Required Question

Employer

State of Iowa

Agency

005 Department of Administrative Services

Address

Hoover State Office Building

1305 E Walnut St

Des Moines, Iowa, 50319

Website

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Job Tags

Permanent employment, Full time, Work experience placement, Work at office, Monday to Friday

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