Customer Care Coordinator (Remote) Job at Duquesa Travel Group, Houston, TX

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  • Duquesa Travel Group
  • Houston, TX

Job Description

We are hiring a reliable and customer-oriented professional to join our remote team. In this role, you will help coordinate client needs, provide support, and ensure a seamless experience from start to finish, including assisting those preparing for travel and special experiences.

Key Responsibilities

  • Provide timely support through email, chat, and phone
  • Assist with scheduling updates, changes, and client requests
  • Share relevant details to help clients stay informed and prepared
  • Follow up before key dates to ensure readiness
  • Resolve concerns while maintaining a high level of service
  • Track and document client interactions

Ideal Candidate

  • Friendly, professional communication style
  • Customer service or coordination experience preferred
  • Strong attention to detail and organization
  • Ability to multitask and work independently
  • Interest in hospitality, travel, or customer experience

What We Offer

  • Fully remote role with flexible hours
  • Comprehensive training and support
  • Collaborative team environment
  • Opportunities for advancement
  • Work in a dynamic environment supporting client travel experiences
  • Access to travel-related perks and incentives

Job Tags

Flexible hours

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