Job Description

At Chick-fil-A Moscow, we are building something bigger than a restaurant — we are creating a place where people feel seen, valued, and connected .

We are looking for a Brand & Marketing Manager who is passionate about storytelling, community impact, and creating experiences that leave a lasting impression.

This role is for someone who doesn’t just “do marketing,” but brings the brand to life through people, events, and meaningful connections.

Key Responsibilities

Brand Experience & Community Impact

• Create memorable experiences for both Guests and Team Members through events, promotions, and intentional moments
• Develop and execute a community connection strategy (annual, quarterly, and monthly) that drives growth and engagement
• Build strong relationships with local businesses, schools, and organizations to expand our reach and influence
• Act as a brand ambassador , representing Chick-fil-A and our Operator with excellence and consistency

Culture & Team Engagement

• Design and implement culture-building initiatives that strengthen team connection and morale
• Plan internal celebrations, recognition moments, and team-building events
• Partner with leadership to ensure our culture is not just talked about — but felt daily

Marketing & Outreach

• Manage and execute social media strategy and content creation
• Utilize digital tools, including email marketing and other platforms to increase engagement
• Track, analyze, and report on marketing initiatives to continuously improve results
• Build on past successful campaigns and identify new growth opportunities

Operations & Leadership Support

• Collaborate closely with the Operator and leadership team on weekly priorities and administrative responsibilities
• Be willing to step into operations when needed — serving guests, supporting the team, and leading by example

What We’re Looking For

• Strong background in marketing, communications, business, or leadership
• Highly organized with the ability to manage multiple projects and deadlines
• Creative thinker with an eye for detail and brand consistency
• Excellent communication and relationship-building skills
• Experience with social media platforms and tools such as Canva, Adobe Illustrator, etc.
• Self-motivated, solutions-oriented, and driven to exceed expectations

Core Values We Live By

We are looking for someone who naturally demonstrates:

• Integrity – doing the right thing, always
• Humility – putting the team first
• Loyalty – committed to the mission and people
• Team Player – willing to serve wherever needed

Why This Role Matters

The Brand & Marketing Manager defines the voice and presence of Chick-fil-A Moscow. By creating impactful moments, strengthening community ties, and championing our culture, this role turns everyday interactions into lasting brand experiences.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Job Tags

Similar Jobs